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Ábyrgferða­þjón­usta


Ábyrg ferða­þjón­usta er hvatn­ing­ar­verk­efni sem Ís­lenski ferðaklas­inn og Festa áttu frum­kvæði að ár­ið 2017, um að ís­lensk ferða­þjón­ustu­fyr­ir­tæki sam­mæl­ist um nokkr­ar skýr­ar og ein­fald­ar að­gerð­ir um ábyrga ferða­þjón­ustu. Festa er ekki leng­ur fram­kvæmdarað­ili að verk­efn­inu en styð­ur það áfram í hönd­um Ferðaklas­ans og sam­starfs­að­ila. Til­gang­ur verk­efn­is­ins er að stuðla að því að Ís­land verði ákjós­an­leg­ur áfanga­stað­ur um ókomna tíð sem styð­ur við sjálf­bærni fyr­ir kom­andi kyn­slóð­ir þjóð­ar­inn­ar

Um verkefnið


In 2016, Festa, SAF and the Icelandic Tourism Cluster held several meetings to discuss cooperation on social responsibility in tourism, including a workshop on Responsible Tourism in January 2016. Subsequently, the Tourism Cluster and Festa decided to work together to implement an incentive campaign for responsible tourism, which should be done in collaboration with as many parties in the tourism industry as possible. As a result, a year later, on January 10, 2017, over 300 companies signed a declaration on Responsible Tourism, thereby committing to publishing their goals in a credible manner by the end of 2017.


Árið 2019 dró Festa sig til baka sem framkvæmdaraðili að verkefninu, enda það komið í hendur kröftugra samstarfsaðila í ferðaþjónustu.


Horft er til þess að fyrirtækin setji sér markmið í neðangreindum atriðum en sérstakt fræðsluprógramm hefur einnig verið keyrt til samræmis við þessa flokka og til þess að auðvelda fyrirtækjum að yfirfæra þekkingu og læra af hvert öðru.


  • Walk carefully and respect nature


  • Ensure the safety of our guests and treat them with courtesy


  • Respect the rights of employees


  • Have a positive impact on the local community


Um verkefnið


Statement on Responsible Tourism

Questions and answers



Responsible tourism — Icelandic Travel Cluster

Partners


SAFTourism Control CenterTourism OfficeIceland OfficeRegional Marketing OfficesCapital OfficeSafe Travel

Framkvæmdaraðili

The Icelandic Travel Cluster is the main implementing partner for Responsible Tourism today. Festa considers Responsible Tourism to be one of the most important driving forces in the Icelandic economy and wholeheartedly supports the project, even though its implementation is no longer on Festa's agenda. Festa sees it as its role to make a difference where we can move towards sustainability and social responsibility. We are a very small office, but we have been involved in the establishment of motivational and driving forces projects like this and we welcome it when such projects are handed over to key players in the relevant field, in this case the travel industry.

Statement on Responsible Tourism

Ferðaþjónustan á Íslandi er mikilvæg atvinnugrein sem getur stuðlað að langtíma velferð og góðum orðstír þjóðarinnar.


There are many challenges in the tourism industry that relate to corporate social responsibility. These include increasing encroachment on nature, respecting workers' rights, ensuring that the local communities visited by tourists receive a fair share of the benefits, and, last but not least, ensuring that tourists' safety is guaranteed and they are provided with good service.


We, the undersigned, intend to promote responsible tourism by:


  • Ganga vel um og virða náttúruna.
  • Ensure the safety of our guests and treat them with courtesy.
  • Respect the rights of employees.
  • Have a positive impact on the local community.


We will set goals for the above aspects, measure and regularly publish information about the company's performance.

Skrifa undir List of participants